For courier carriers
Win more medical contracts. Run them without the chaos.
You run the STAT operation. LabCourier replaces the clipboard, the group text, and the spreadsheet with one clean pipeline — from the inbound message to proof of delivery — so you can take on more work without losing the thread.
Win the contract
Walk into the RFP with live tracking, proof of delivery, and an audit trail — the things hospitals and labs now expect.
Run it lean
Take more orders without adding back-office staff. AI does the data entry so your team can focus on moving the work.
Get paid right
Settlements with standby pay, deductions, and per-provider charges — so every run reconciles cleanly.
Stop retyping orders
Every text and message becomes a clean, structured order.
A 2 a.m. STAT request shouldn't depend on whoever's awake transcribing it correctly. AI drafts the structured order from the raw message, so you scale intake without scaling mistakes.
- Cut data entry, not accuracy
- The raw message is always preserved and shown
- Catch missing details before a driver is dispatched
“Need a stat pickup from Riverside lab to Mercy, whole blood, keep it cold — asap please”
Tracking providers switch carriers for
Give every provider a live link instead of a phone call.
The fastest way to lose a lab account is being the courier no one can see. Hand your providers real-time tracking and signed proof of delivery, and the 'where is it?' calls stop.
- Live map and milestones from pickup to handoff
- Signature and photo proof on every delivery
- A chain of custody, not a verbal reassurance
Built for STAT realities
Everything a medical courier operation actually needs.
Not a generic delivery app with a medical coat of paint — the pieces a STAT courier business runs on.
Driver apps for road and desk
A phone app for drivers and a desktop portal for the office — assignments, status, and POD in the same system.
Many providers, cleanly separated
Serve dozens of labs and hospitals from one account, each isolated with its own orders, users, and tracking.
Your tracking, your format
Set your own carrier code and tracking-number structure. Numbers are issued server-side and stay unique.
An audit trail that holds up
Every action and status change is logged and retained — the record you need when a provider asks what happened.
STAT and routes together
On-demand STAT work and recurring LabRoute schedules live in one operational view, not two tools.
The numbers that matter
On-time performance, exceptions, and per-provider volume — the operational picture that runs the business.
Switching is the easy part
We onboard your operation, not just your software.
You've already built the relationships and the routes. We map them into LabCourier with you — your providers, your drivers, your tracking format — so day one feels like your operation, only on rails.
- Guided setup of your carrier code, tracking format, and providers
- Driver onboarding with banking and pay configured
- Your inbound numbers connected over Telnyx
- A real person to call while you get going
For carriers
See LabCourier on your operation.
A 20-minute walkthrough mapped to how your couriers actually work — your channels, your providers, your routes.