For labs & hospitals
Know where every specimen is — not just that it left.
You depend on a courier to move specimens, results, and patient data on a clock. When that courier runs on LabCourier, every pickup gets a tracking number, a live map, and signed proof of delivery — and you can research exactly what that means before you trust it.
What you get as a provider
Specimen transport you can actually watch.
Whether you order on the web, by text, or straight from your own systems, the experience is the same: visible, documented, and accountable.
See every specimen move
A live tracking link for every pickup — not a phone call to a dispatcher who calls a driver who calls you back.
Signed proof of delivery
Each delivery closes with a signature and photo, captured at handoff. The chain of custody is documented, not assumed.
STAT means STAT
Priority is set on the order and visible end to end, so the urgent draw is treated like the urgent draw.
Built for PHI
Specimen and patient data are handled under a HIPAA-aligned platform with Business Associate Agreements in place.
Live tracking & chain of custody
From pickup to handoff, on one timeline.
Every order moves through clear milestones — created, picked up, in transit, delivered — each with a timestamp, ending in a signature and photo. If a question ever comes up about a specimen, the answer is on the record.
- A live status link for every pickup
- Signed, photo-backed proof of delivery
- Timestamped milestones you can audit later
Connect your systems
Order and reconcile straight from your LIS or portal.
Carriers on LabCourier can give you a secure API: submit pickups programmatically, pull live status and proof of delivery back into your systems, and receive a signed webhook the moment something changes — so your records and theirs always agree.
- Submit orders by API, web, app, or SMS
- Pull status and proof of delivery into your systems
- Signed webhooks on every milestone
{
"trackingNumber": "26LABC-481920",
"status": "IN_TRANSIT",
"priority": "STAT",
"milestones": [
{ "type": "PICKED_UP", "at": "13:24" },
{ "type": "IN_TRANSIT", "at": "13:25" }
],
"pod": null
}Already work with a courier? Ask them about LabCourier.
If your courier already runs on LabCourier, you may simply not have been handed the tracking links yet — we can help you turn them on. If they don't, we're happy to talk with them about it. Either way, start a conversation and we'll point you the right way.
- A live tracking link for every specimen you send
- Signed, timestamped proof of delivery
- Optional API integration with your LIS or portal
- PHI handled under a Business Associate Agreement
Security & compliance
Built for protected health information, not retrofitted for it.
STAT couriers carry specimens, results, and patient data. Compliance isn't a page on this site — it's wired into how every order is taken, stored, and moved.
BAA with every carrier
A Business Associate Agreement covers each carrier that touches PHI on the platform.
AI under a signed BAA
Order extraction runs on OpenAI under a signed BAA — never a consumer endpoint.
Encrypted end to end
Database encrypted at rest (TDE), TLS in transit, and Ed25519-verified webhooks.
No PHI in email
A send-path tripwire blocks patient data from leaving over email — enforced in code.
Every source preserved
Raw inbound payloads are stored before processing, and every event is idempotent.
Full audit trail
Every dispatch action, status change, and API read is logged and retained six years.
For labs & hospitals
Specimen transport that's accountable by default.
Tell us about your courier and your volume — we'll show you what visible, documented STAT transport looks like.