Pricing
Pricing that scales with your operation — not against it.
LabCourier is priced per carrier and scales with your order volume. Every plan includes the full platform; we size the rest to your business. No fabricated per-order math on this page — let's talk and quote it honestly.
Starter
New & growing carriersEverything you need to run STAT work professionally from day one.
- AI intake & dispatch
- Live tracking & proof of delivery
- Driver apps (phone + desk)
- Standard onboarding & email support
Growth
Established operationsFor carriers running multiple providers and recurring routes at volume.
- Everything in Starter
- LabRoute recurring schedules
- Settlements & driver pay
- Developer API & webhooks
- Priority support
Scale
Multi-region & enterpriseFor high-volume carriers with compliance and integration requirements.
- Everything in Growth
- BAA & vendor security review
- Custom tracking & integrations
- Onboarding for your whole team
- Dedicated support
Always included
The safety-critical pieces are never the upsell.
Compliance and accountability aren't a premium tier. The controls that protect a patient's specimen ship in every plan — full stop.
- Live tracking & proof of delivery on every order
- Encryption at rest and in transit
- Audit logging with six-year retention
- Custom tracking-number format
- Per-provider isolation & access controls
- No per-dispatcher seat penalties on core operations
Questions
Straight answers about cost.
How is LabCourier priced?
Per carrier, scaling with your monthly order volume — so a small operation isn't priced like a national one. We'll size a plan to where you are and where you're going.
Do you charge per driver or per dispatcher?
Core operations aren't gated behind per-seat fees. Pricing tracks the work you do, not how many people log in to do it.
What about SMS and MMS costs?
Inbound and outbound messaging runs over Telnyx. Usage is billed transparently — you see what the channel costs.
Is there a setup fee or contract?
We'll walk you through onboarding and talk terms during your demo. Tell us about your operation and we'll be straight about what it costs.
Still have a question? Ask us directly
Pricing
Tell us about your operation. We'll quote it straight.
Your channels, your providers, your volume — we'll size a plan and walk you through exactly what's included.